- No refunds for shipped orders on any situation.
- Customers will shoulder the shipping costs.
- For orders within Metro Manila, shipping costs will NOT be billed upon checkout, pay delivery fee DIRECTLY to Lalamove / GrabExpress rider upon arrival.
- For orders outside Metro Manila, shipping cost is P250 via LBC Express.
- Returns and/or exchanges are allowed only if the product is proven damaged or defective before shipping.
- La Local is not liable for loss, delay, failure or damage to the products during transit and reserves the right to inspect all items to ensure adherence to the store policy.
- If the item is proven damaged during transit, return or exchange will not be allowed.